As part of its focus on customer experience, Brightcove wanted to support dashboards for sales operations. In doing so, they wanted to rely on the cloud as much as possible for their Infrastructure. The goal, find a data integration solution that would help them consolidate massive quantities of data from multiple sources.
Brightcove wanted a way to streamline their operations in the cloud. With little experience in the cloud, this meant acquring a cloud-based data warehouse that was simple to implement. They also needed an ETL/ELT tool that was easy to use and powerful enough to combine CRM, ERP and usage data from video platform APIs.